Terms and Conditions

  • The laws of the United Kingdom govern all purchases made via this website.
  • Blue Ribbons Sugarcraft Centre is the trading name for Blue Ribbons Ltd.
  • VAT (20%) is added to goods where applicable for orders made from the UK and European Union. In general products exempt from VAT are edibles, books and magazines. Orders made from outside the UK and European Union are exempt from VAT.
  • All products are subject to manufacturers’ availability. Should we not have the item in stock, we will find an alternative or refund in full.
  • We aim to dispatch your order within 2 working days. However, during busy periods this may be extended to 5 working days. Should we for any reason, be unable to complete your order within that time, we will contact you to make alternative arrangements.
  • Blue Ribbons Ltd will not be responsible for, or liable for, failure to meet specific delivery times.
  • Should you receive your goods damaged, please advise us within 24 hours of receipt in order for us to proceed with a claim from the courier on your behalf. We cannot accept late claims.
  • Should you not be completely satisfied with your purchase, kindly return it to us within 14 days undamaged/unopened and we will refund you in full. However, please be aware that we cannot refund edible items.
  • ¬†Due to market fluctuations, we reserve the right to amend prices without prior notice.